Iryna C.

Iryna is a soft-spoken yet confident and knowledgeable team member who exemplifies reliability and dedication. Since joining Eataly shortly after the opening of Sherway Gardens in 2023, she has taken on both Host and Table Support roles, consistently demonstrating a strong work ethic, willingness to learn, and commitment to enhancing the guest experience. She is extremely dependable, acting with flexibility and adaptability to best support the needs of the business. Iryna has become a true leader in her position. She willingly steps up to train and guide team members, especially those new to the role. Cooperative, supportive, and deeply aligned with Eataly’s cultural values, she is a trusted and respected presence on the team who actively contributes to making our front-of-house restaurant service the best it can be.

What is your background?
“I grew up in Ternopil, Ukraine. I studied at the Faculty of Translation and Foreign Languages, where I received my Master’s degree. I also completed a Bachelor’s degree in Social Work at Pedagogical University. During my studies, I developed communication skills, patience, and the ability to work well with different people. In Ukraine, I was a teacher at a private foreign language and early childhood development school. Upon moving to Canada, I worked in sales at a European store. I learned responsibility, flexibility, and strong customer service skills. I was drawn to hospitality because I enjoy working with people, creating positive experiences, and being part of a welcoming environment.”

What has your Eataly journey been like?
“I was looking for a workplace with a team atmosphere and good people, so I chose Eataly! I was also interested in Eataly’s international culture and high standards of service. My role as a Host is to welcome and create the first impression for our guests. I greet them, manage reservations, organize seating, support the restaurant flow and experience. Since joining Eataly, I have become more confident, organized, and stronger in communication and guest service. I enjoy helping people, making them feel comfortable, and working closely with my team. I truly love my job and the people I work with every day!”

What advice do you have for a fellow Eatalian?
“Be positive, help your team, and always be kind to guests. Good teamwork, a good attitude, and caring about your work make a big difference. If you work hard and support others, people will notice it.”

What are some fun facts about you?
“Outside of work, I enjoy spending time with family and friends, going for walks, learning new things, and exploring new places. When I was a child, I wanted to become a teacher, and I was happy to work in education in Ukraine before starting my journey in hospitality. I really enjoy working with people and creating a warm atmosphere wherever I am.”