Nilton M.

Support Lead

Eataly Boston
Nilton M.

Year Joined the Eataly Team: 2016
Eataly Favorite: Pasta with mushrooms from La Pizza & La Pasta

Nilton was born and raised in Cape Verde, an island of West Africa. There, he held the profession of teacher for 12 years. Upon relocating to the United States, Nilton began working for a pastry company on the production line and organizing packaging. In 2016, he joined the team at Eataly Boston as an overnight housekeeper.

Reliable and diligent, Nilton took initiative to build his skill sets in all areas – managing diverse teams, computer skills, expertise in his field. Approaching every day with a can-do attitude, he was promoted to a Lead position and solidified his reputation as fair, responsible, and kind. Leading by example, no task is too small or too big for Nilton. Thanks to him and his team, Eataly Boston is clean, safe, and functional on a daily basis.

What has your journey at Eataly been like so far? 
“My journey at Eataly began during the night shift as a cleaner. Over time, I transitioned to the afternoon shift while maintaining the same role. Eventually, I was promoted to lead the team that I had been a part of for so long. After serving as a leader for a considerable period, I also took on responsibilities with the morning shift alongside another leadership role.”

What is your favorite memory from your time at Eataly?
“There are many favorite memories. One that stands out is when I initially started working the night shift, witnessing how leaders engaged employees in cleaning tasks. Additionally, the camaraderie and friendships formed during breaks are memorable.”

In your own words, what is the role of a Support Lead?
“My role at Eataly is about leading a team, providing guidance, and actively participating in various housekeeping tasks alongside my colleagues. I aim to foster a sense of camaraderie and collaboration within the team while ensuring our responsibilities are met efficiently.”

What is a typical day like for you at Eataly?
“My day usually begins with a morning briefing with my team. I share important updates or instructions regarding our tasks for the day before delegating specific responsibilities to each team member. Throughout the day, I oversee and coordinate our activities, ensuring that everything progresses smoothly. As a leader, I ensure that I’m actively involved in all activities alongside my team, fostering trust and cooperation among us. This approach has been pivotal in achieving our objectives efficiently.”

Who inspires you?
“My late father continues to be a significant source of inspiration for me. I often reflect on our conversations and strive to embody his wisdom and values.”

Outside of Eataly, what do you like to do?
“I enjoy cooking Cape Verdean cuisine and spending quality time with my family. My interests revolve around personal growth and maintaining a healthy lifestyle alongside my loved ones.”

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