Roberto P.

Robi is an essential member of the IT team whose knowledge, kindness, and patience have made a powerful impact on everyone in his team. He is always available to support others and makes everyone feel listened to and comfortable when asking questions. Robi takes the time to guide and educate the team while ensuring everyone feels confident navigating the technical needs of the store. His calm, supportive approach helps the team run smoothly and successfully.

What is your background?
“I was born in Mexico City and moved just north of Boston when I was about 4 years old, where I have lived ever since. I originally started studying art and graphic design before I pivoted to computer science. I worked in IT for 4 years prior to joining the Eataly IT team, where I mainly supported an MSP managing independent healthcare practices, law firms, and other small businesses.”

What has your Eataly journey been like?
“I started in September 2024. I was looking for a new challenge professionally and was intrigued by the wonderful community. While I am still in the same role I started in, I have had many opportunities to learn new things within my field and much more about the company and food industry as a whole. I am often tasked with supporting our Boston and Dallas teams, for whom I assist in supporting both restaurant and retail POS systems, store openings, training new hires, developing new SOP’s, and fostering communication and collaboration across departments. My favorite part of the role is helping fellow Eatalians and being part of this incredible team.”

What advice do you have for a fellow Eatalian?
“Be kind, pay attention, and work as hard as you can.”

What are some fun facts about you?
“I love being active. I love cycling, running, lifting weights, and playing golf.”