Seasonal Front-Of-House Staff

Eataly Sherway 25 The West Mall, Etobicoke, ON
M9C 1B8, Canada
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Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim… for our guests to:

  • EAT authentic Italian food at our restaurants, cafés and to-go counters
  • SHOP a selection of high-quality Italian, local and homemade products
  • LEARN through our classes and our team’s product knowledge

Job Description

We are looking for seasonal front-of-the-house staff to join our team for the summer patio opening at Eataly Sherway Gardens! We have the following positions available:

  • Server (PT)
  • Table Support (PT)

This is a fixed-term position with the contract beginning on May 3, 2024, and concluding on September 30, 2024.

A Table Support Team Member is responsible for creating a high-quality dining experience in Eataly’s restaurants through timely and accurate delivery of meals as well as the organization and cleaning of tables. Reports to Restaurant Manager.

  • Greets guests in assigned area; pours beverage as requested; serves bread and olive oil
  • Runs food from kitchen to guest tables after ensuring each course to be delivered is complete and accurate
  • Runs beverage from bar to guest tables and makes sure water glasses remain filled
  • Removes used dishes and silverware from guest tables between courses and after guests leave the table
  • Maintains cleanliness of all tables and chairs in assigned service area and resets vacated tables
  • Assists servers when needed and understands food descriptions and ingredients of menu items
  • Performs other duties as required or assigned

A Server coordinates the entire service station and communicates with front of the house and back of the house personnel to provide a dining experience that exceeds guest expectations. Reports to the Restaurant Manager.

  • Greets guests and presents them with the menu
  • Informs guests of specials, menu changes, answers questions regarding food, beverages and allergies
  • Receives food and beverage orders from guests and relays to kitchen staff and bartender using a POS system
  • Communicates with the hosts, table support team, kitchen staff and bartenders to coordinate stations
  • Presents, opens and pours wine and beer when serving guests
  • Assists table support team with stocking work stations, removing and resetting used dishes/silverware
  • Assists with cash register at counter-service restaurants
  • Performs other duties as required or assigned

Qualifications

  • 1+ year of experience in a fast-paced restaurant
  • Highly organized with excellent time management skills
  • High school diploma or equivalent preferred

Job Requirements

  • Availability to work onsite with a flexible schedule including evenings, weekends and holidays
  • Ability to lift up to 50 pounds
  • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
  • Smart Serve certification

Benefits and Perks

  • Medical, Dental, Vision Insurance
  • Paid Time Off
  • Paid Parental Leave
  • RRSP
  • Bonus program
  • Free family meal daily
  • Discounts at Eataly
  • Classes on products and Italian cuisine
  • Referral bonus program
  • and more!

Job Location