Eataly Boston 800 Boylston Street, Boston, MA
02199, United States
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Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim… for our guests to:

  • EAT authentic Italian food at our restaurants, cafés and to-go counters
  • SHOP a selection of high-quality Italian, local and homemade products
  • LEARN through our classes and our team’s product knowledge

Job Description

A Barista creates and serves specialty hot and cold beverages according to Eataly’s recipes and guests’ special requests. A Barista is knowledgeable about all coffee menu items, provides high-quality, fast-paced service and is able to work at multiple QSR counters performing various functions. Reports to the QSR General Manager and the QSR Assistant General Managers.

  • Prepares and serves authentic Italian espresso, coffee and other café drinks at multiple counters
  • Provides guests with exceptional service and product details, such as coffee blend or preparation description
  • Sets up stations and replenishes displays neatly including separation of allergens (nuts, wheat, etc.)
  • Ensures all items are dated and following First in First Out (FIFO) standards
  • Weighs, grinds or packs coffee beans for guests according to their specifications
  • Operates the Point of Sales (POS) system ensuring accuracy of cash drops and authenticity of bills
  • Cleans and sanitizes work areas in accordance with supervising health agency of the area
  • Works across all QSR counters serving pastry, gelato, pizza and other Italian delicacies
  • Maintains a calm demeanor during periods of high volume
  • Performs other duties as required or assigned


  • Knowledgeable and enthusiastic about coffee, tea and drink preparation, and product
  • Outstanding communication and guest service skills
  • Ability to perform simple mathematical calculations and follow directions for all production
  • 1+ year barista experience on a manual espresso machine preferred
  • High school diploma preferred

Job Requirements  

  • Availability to work onsite with a flexible schedule often including early mornings, evenings and weekends
  • Ability to lift up to 50 pounds
  • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
  • Ability to operate equipment such as manual espresso machine, ovens, drink blender, juicer and Point of Sale
  • Dexterity for rapid and consistent espresso creation

Benefits and Perks

  • Medical, Dental, Vision Insurance
  • Paid Time Off
  • Paid Parental Leave
  • 401K with match or RRSP
  • Bonus program
  • Free family meal daily
  • Discounts at Eataly
  • Classes on products and Italian cuisine
  • Referral bonus program
  • and more!

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions.  If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

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