Facilities Manager

Eataly Boston 800 Boylston Street, Boston, MA
02199, United States
Full-time Apply Refer a friend
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Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim… for our guests to:

  • EAT authentic Italian food at our restaurants, cafés and to-go counters
  • SHOP a selection of high-quality Italian, local and homemade products
  • LEARN through our classes and our team’s product knowledge

Job Description

The Facilities Manager ensures the efficiency, safety and good working conditions of all facilities at an Eataly location. Reports to the Director of Store Operations and oversees Facilities and Support team members.

  • Manages team members: hires, schedules, trains, motivates, submits payroll and disciplines as necessary
  • Ensures efficiency and good working conditions of multiple 24-hour facilities, including but not limited to: walk-ins, refrigerator units, HVAC, plumbing, cleaning services and off-site storage
  • Maintains accurate records of the conditions of all facilities in the building and creates a schedule of regular housekeeping and cleanliness for the store
  • Guarantees exceptionally clean and sanitary conditions in accordance with state and federal regulations
  • Assesses the ongoing condition of electrical, air conditioning, plumbing and other essential facilities and equipment in order to anticipate needs and resolve problems
  • Ensures the safety of the building from fire, flood or other hazards
  • Oversees inventory and vendor relationships
  • Performs other duties as required or assigned


  • High school diploma or equivalent
  • 2+ years of experience as a Housekeeping, Facilities or Custodial Supervisor or Manager
  • Experience successfully managing a large team
  • Excellent time management, communication and problem-solving skills
  • Bilingual in English and Spanish

Job Requirements

  • Availability to work onsite with a flexible schedule sometimes including evenings, weekends and holidays
  • Ability to lift up to 50 pounds
  • Ability to exert well-paced mobility for 8 hours in length, including standing, walking, bending and squatting
  • Ability to withstand extreme temperatures for extended periods of time
  • Occupational Safety and Health Administration (OSHA) Certification

Benefits and Perks

  • Medical, Dental, Vision Insurance
  • Paid Time Off
  • Paid Parental Leave
  • 401K with match or RRSP
  • Bonus program
  • Free family meal daily
  • Discounts at Eataly
  • Classes on products and Italian cuisine
  • Referral bonus program
  • and more!

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions.  If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

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