Lead Artisan – Fresh Pasta

Eataly Chicago 43 East Ohio Street, Chicago, IL
60611, United States
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Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim… for our guests to:

  • EAT authentic Italian food at our restaurants, cafés and to-go counters
  • SHOP a selection of high-quality Italian, local and homemade products
  • LEARN through our classes and our team’s product knowledge

Job Description

The Lead Artisan has expertise in products and processes at all retail stations and supervises the teams to drive positive guest experience, profitability and efficiency. Reports to the Fresh Market Manager.

  • Fosters a guest-centric and sales-focused learning environment, increasing the team’s product knowledge and improving processes and execution
  • Ensures retail supplies are in stock and being utilized properly at all stations
  • Merchandizes counter and display refrigerators neatly, accurately and in a timely manner
  • Slices, weighs, labels, displays, sells and packages products per department standards and guest specifications
  • Manages transfers between departments to ensure accurate inventory levels and Cost of Goods Sold (COGS)
  • Analyzes financials and partners with the Fresh Market Manager to develop new strategies
  • Provides a steady presence on the floor, constantly interacting with guests, employees, vendors and visitors
  • Performs other duties as required or assigned


  • 3+ years of experience in food service
  • Experience supervising a team in a food service setting
  • Knowledge of steps of service
  • Excellent communication and problem-solving skills
  • Advanced computer skills
  • Knowledge of and passion for Italian products

Job Requirements

  • Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
  • Ability to lift up to 50 pounds
  • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
  • Ability to fulfill cleaning duties such as wiping counters and small equipment, sweeping and refilling stock

Please be prepared to provide proof of full Covid-19 vaccination upon hire.

Benefits and Perks

  • Medical, Dental, Vision Insurance
  • Paid Time Off
  • Paid Parental Leave
  • 401K with match or RRSP
  • Bonus program
  • Free family meal daily
  • Discounts at Eataly
  • Classes on products and Italian cuisine
  • Referral bonus program
  • and more!

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions.  If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

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