Fresh Pasta Counter Lead Artisan – Eataly Downtown

Eataly Downtown 101 Liberty Street, New York, NY
10006, United States
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Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim… for our guests to:

  • EAT authentic Italian food at our restaurants, cafés and to-go counters
  • SHOP a selection of high-quality Italian, local and homemade products
  • LEARN through our classes and our team’s product knowledge

Job Description

The Pasta Lead Artisan oversees the team and daily operations of the Fresh Pasta Retail counter at an Eataly location. Reports to the Store Operations Manager and the Head Chef.

  • Manages and participates in the daily operations of the assigned retail counters
  • Assists with employee hiring, assignment, training, payroll, scheduling, evaluations and terminations
  • Trains and fosters the development of the artisan team
  • Provides a steady presence on the floor daily, interacting with guests, employees, vendors and visitors
  • Slices, weighs, labels, displays, sells and packages products per department standards and guest specifications
  • Stocks counter and display refrigerators neatly, accurately and in a timely manner
  • Ensures food adheres to the appropriate temperature conditions as per Department of Health and proper food handling, safety and sanitation standards
  • Maintains the item transfer system between departments to ensure accurate inventory levels and Cost of Goods Sold (COGS) reporting
  • Performs other duties as required or assigned


  • 2+ years of experience in food service
  • Excellent communication and problem-solving skills
  • Knowledge of handmade and machine-made Fresh Pasta

Benefits and Perks

  • Medical, Dental, Vision Insurance
  • Paid Time Off
  • Paid Parental Leave
  • 401K with match or RRSP
  • Bonus program
  • Free family meal daily
  • Discounts at Eataly
  • Classes on products and Italian cuisine
  • Referral bonus program
  • and more!

Compensation: The base pay range for this position is $22 – $27 per hour. 

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions.  If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

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