Restaurant Assistant General Manager – Eataly NY

Eataly Soho New York, New York, NY
10010, United States
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Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim… for our guests to:

  • EAT authentic Italian food at our restaurants, cafés and to-go counters
  • SHOP a selection of high-quality Italian, local and homemade products
  • LEARN through our classes and our team’s product knowledge

Job Description

Each Eataly location has multiple full-service, sit-down restaurants featuring authentic Italian dishes made with the highest quality, seasonal ingredients. Meat dishes, seafood dishes, pasta, pizza, street food – you can find it all in our various restaurants!

The Restaurant Assistant General Manager oversees the complex day-to-day operations of a single restaurant or group of restaurants at an Eataly location. Reports to the General Manager of Restaurants or Store Director. 

  • Oversees the operations of the restaurant, working to maximize profitability while upholding the company’s mission, values, policies, quality and guest experience standards
  • Works the floor actively, applying a hands-on approach, unafraid to get hands dirty
  • Hires, assigns, trains, motivates, evaluates and terminates team members as necessary
  • Provides in-the-moment coaching and feedback to team members, actively facilitating their growth
  • Manages inventory levels and replenishes goods and operating materials
  • Collaborates interdepartmentally and with corporate to plan activities, special events, share information, etc.
  • Documents, investigates and resolves employee and guest incidents
  • Maintains a high level of hospitality towards guests as well as within the team
  • Performs other duties as required or assigned

Qualifications

  • Bachelor’s Degree or Associate Degree
  • 2+ years of experience managing a large restaurant staff to accomplish sales and guest service goals
  • Demonstrated problem-solving, organizational, analytical and business management skills
  • Excellent communication, leadership and team-building skills
  • Advanced proficiency in Microsoft Office
  • Experience with Italian cuisine and wine highly preferred

Job Requirements

  • Availability to work a flexible schedule often including evenings, weekends and holidays
  • Ability to lift up to 50 pounds
  • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

Compensation: This position pays a base salary of $75,000 – $90,000. 

Benefits and Perks

  • Medical, Dental, Vision Insurance
  • Paid Time Off
  • Paid Parental Leave
  • 401K with match or RRSP
  • Bonus program
  • Free family meal daily
  • Discounts at Eataly
  • Classes on products and Italian cuisine
  • Referral bonus program
  • and more!

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