Restaurant Floor Manager- Eataly Silicon Valley

The world’s largest artisanal Italian food and beverage marketplace is here!

Eataly was founded in Italy in 2007 and has since expanded to more than 40 locations (and counting!) across the globe. Each Eataly is different, with its own character and own theme – but all with the same aim… for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

The Restaurant Manager assists the Restaurant Assistant General Manager (AGM) in the day-to-day operations of Eataly’s full-service restaurants. Reports to the Restaurant AGM and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers and barbacks.

• Supports the Restaurant AGM with hiring, assigning, training, evaluating and terminating employees
• Documents, investigates, escalates and resolves all employee and guests incidents
• Ensures exceptional service standards are consistently met and that activities are carried out effectively
• Inspects dining room and storage areas to ensure compliance with health and safety regulations
• Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications
• Reviews financial information such as sales, inventory and costs to monitor budget
• Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc.
• Performs other duties as required or assigned

• 2+ years of experiencing leading or managing a front-of-house restaurant team preferred
• Understanding of steps of service
• Outstanding communication, leadership and problem-solving skills

Job Requirements

• Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
• Food Handler’s License preferred

COMPENSATION PACKAGE:

• Competitive salary
• Eligibility for annual bonus

ADDITIONAL BENEFITS AND PERKS:

·       Free parking for full time positions 

·       Complementary Daily Staff Meals with a rotating offer everyday

·       20% discount on purchases in Store and Restaurant

·       Reasonable working hours: no late nights, with 2 days off per week (often consecutive)

·       Access to highest quality products

·       Continued career growth and development opportunities

·       Paid time off (2 weeks)

·       Company paid parental leave

·       Medical, Dental, Vision Insurance

·       401K program with Company match

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions.  If contacted for an employment opportunity, please advise Human Resources if you require accommodation.