Wine Shop Expert – Eataly Silicon Valley

Eataly Silicon Valley 2855 Stevens Creek Boulevard, Santa Clara, CA
95050, United States
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Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim… for our guests to:

  • EAT authentic Italian food at our restaurants, cafés and to-go counters
  • SHOP a selection of high-quality Italian, local and homemade products
  • LEARN through our classes and our team’s product knowledge

Job Description

The Wine Shop Expert provides an exceptional guest service experience while driving sales and serving as the liaison between the team and Wine Shop Manager. Reports to the Wine Shop Manager.  

  • Provides prompt, efficient and friendly guest service
  • Educates guests about Italian wine and assists with wine tastings
  • Receives and stocks wine and wine store merchandise
  • Rotates, faces and replenishes merchandise and ensures highest quality standards are met
  • Answers the telephone promptly and provides friendly, helpful service to customers who call
  • Performs other duties as required or assigned


  • High school graduate or equivalent
  • Excellent communication skills
  • Basic math skills
  • Extensive knowledge of wine, in particular Italian wine preferred
  • 2+ years of wine sale experience strongly preferred
  • Availability to work onsite; 1-2 weekday nights and Friday, Saturday, Sunday needed

Wage: Range from $18-21 , based on experience

Job Requirements

  • Ability to lift up to 50 pounds
  • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

Benefits and Perks

  • Medical, Dental, Vision Insurance
  • Paid Time Off
  • Paid Parental Leave
  • 401K with match or RRSP
  • Bonus program
  • Free family meal daily
  • Discounts at Eataly
  • Classes on products and Italian cuisine
  • Referral bonus program
  • and more!

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions.  If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

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