Carol B.

Wine Sales Associate

Eataly Boston
Carol B.

Year Joined the Eataly Team: 2017
Eataly Favorite: Melanzana alla parmigiana

Born and raised in New Jersey, Carol spent time living in Detroit before moving to Boston in 2011. She earned a degree in Language and Media Communications and held various positions, including many in the nightlife industry, before beginning to work in wine sales.

Since 2017, Carol has been an important member of the Wine Shop at Eataly Boston, growing her own appreciation of viniculture and joyfully sharing it with guests. Carol is known throughout Eataly Boston for her kindness, consideration, and willingness to help anyone at any time.

How did your interest in wine begin?
“From the wine on the table at my parents’ house. It’s just something that makes a meal beautiful and brings people together.”

What do you enjoy about working at Eataly?
“Working at Eataly, I can learn in a deep and sincere fashion about Italian wines. I am also able to provide the type of customer service that makes for an exceptional experience. I’m very grateful and feel privileged to be a part of this company.”

How would you describe your team?
“Everyone I work with is very impressive. They all have great palates and tremendous enthusiasm for good wine and service. To get our job done, consistent communication is critical, as is wine knowledge, of course. Starting here, I knew a little bit about wine. Now, I feel so much more confident in my knowledge of and passion for Italian wines.”

As a Wine Sales Associate, what is your day-to-day like?
“I receive deliveries and orders. I take care of stocking. I also do lots of customer service. I am regularly sharing tasting notes with colleagues. I pick their brains all the time, and we are constantly doing research.”

What is your favorite part of your job?
“The customer service – it is really fun to make people happy! I personally love ‘la dolce vita’, and I want people to like what they have and have what they like.”

Have you tried any new foods while working at Eataly?
“Yes – the beef hearts on a skewer at Terra. When I was a child, I was served a variety of organ meats, very poorly prepared, so I have always tended to shy away from things like that. But at Terra the dish is outstanding – really amazing.”

When you were a kid, what did you want to be when you grew up?
“I grew up on the Jersey Shore and wanted to be an oceanographer, a marine biologist actually. But then things changed!”

Outside of Eataly, what do you like to do?
“I am an enthusiastic cyclist, and I try to be a cyclist for all seasons. I’m married to a tremendously talented musician, so I do love the live music scene. My husband and I also brew beer – we’ve been doing it since the 1990s. Finally, I really just enjoy living in Boston! I’ve lived here for quite some time now, and I still can’t get over how human size the city is, how clean it is. The Public Library system is great. The city is so exciting and vibrant.”

What advice do you have a for a fellow Eatalian team member?
“Don’t be afraid to ask questions. It’s the best way to learn. Also, don’t forget that life is for living – so let’s live it up!”

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